Last updated: April 2026
These terms and conditions ("Terms") govern your access to and use of OneHazel ("the Platform"), operated by ZS Digital Ltd ("we", "us", "our"), a company registered in Malta. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
By accessing or using the Platform, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Platform.
To access certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You shall not:
All content, software, trademarks, logos, and other intellectual property associated with the Platform are and remain the exclusive property of ZS Digital Ltd or its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property. You retain full ownership of any data you upload or process through the Platform.
We process personal data in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR). All data is stored and processed within the European Union. By using the Platform, you consent to such processing and warrant that all data provided by you is accurate and lawfully obtained.
We target 99.9% uptime for the Platform but do not guarantee uninterrupted or error-free service. We reserve the right to suspend or restrict access to the Platform for planned maintenance, updates, or emergency repairs. Planned maintenance windows will be communicated to you in advance wherever reasonably practicable.
Subscription fees are billed on a monthly or annual basis, depending on the plan selected. All fees are exclusive of applicable taxes unless otherwise stated. We reserve the right to change our pricing with at least 30 days' prior written notice. Continued use of the Platform after a price change constitutes acceptance of the new pricing. Refunds are handled in accordance with the terms of your subscription plan.
Either party may terminate these Terms by providing 30 days' written notice to the other party. We may immediately suspend or terminate your account if you breach any provision of these Terms. Upon termination, your right to access the Platform ceases immediately. We will make your data available for export for a period of 30 days following termination, after which it may be deleted.
To the maximum extent permitted by law, ZS Digital Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total aggregate liability arising out of or in connection with these Terms shall not exceed the total fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.
These Terms shall be governed by and construed in accordance with the laws of Malta. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malta.
If you have any questions about these Terms, please contact us at [email protected].
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